Office Policy

Welcome!

When you schedule your appointment, we will email you a welcome letter that will provide you a secure password to complete your online registration. This will save you time during your appointment check-in. Please let us know at this time if you have any dental insurance that you would like to use so we can check your benefits ahead of time.

Your initial appointment will consist of a consultation explaining your diagnosis and treatment options. Treatment is usually accomplished the same day as the consultation. However, a complex medical history or treatment plan may require an evaluation and a second appointment to provide treatment on another day.

If you have an appointment, you may login here to complete your new patient registration.

Payment Options

We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the initial visit. If you have questions regarding your account, please contact us at 434-973-4301.

For your convenience we also accept major credit cards (American Express, Visa, MasterCard and Discover).

We also give our patients the option of financing through Cherry or Care Credit. You must fill out a short application to apply. If you are approved, you can pay the costs of your treatment over 6 months without incurring an interest charge.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

Dental Insurance Policy

We make every effort to provide you with the finest endodontic care and the most convenient financial options. Our office staff are trained and can assist you in filing your insurance, assuring you the maximum insurance reimbursement. We are currently in-network with Delta Dental and most United Concordia. We will file your insurance for you, determine your insurance benefits on the day of the appointment and ask you to pay the difference in coverage on the day of the appointment.

If you have any problems or questions, please ask our staff at 434-973-4301. They are well informed and up-to-date. Please give your insurance information to the office manager when you call to make your appointment so that we can expedite reimbursement.

Please have the following insurance information available:

Insurance company name and complete address
Insured’s name (person who policy is listed under)
Insured’s place of employment
Insured’s social security number and date of birth
Patient’s social security number and date of birth

Please remember you are fully responsible for all fees charged by this office, regardless of your insurance coverage.

Please email or call at 434-973-4301 with any questions.